Support tickets dropped 62%, student satisfaction rose from 3.1 to 4.7 out of 5, and the portal now handles 18,000 daily logins during registration with zero downtime.

The university portal was split across three disconnected systems—registration, grades, and library—which confused both students and faculty. There was no single sign-on and no central academic calendar.

We unified the three systems behind a single Next.js portal with Keycloak SSO, added an interactive academic calendar, and real-time grade reports. It integrates with the existing Moodle install via LTI.

−62% support tickets